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Custom systems · From Caracas, for businesses anywhere

Sales, inventory and orders in one system. Built around your business, wherever it is.

For businesses that sell on Instagram and WhatsApp and get paid in one or more currencies. In stages: what hurts most comes first.

Optional AI Node for your Instagram and WhatsApp Tested with simulators · no real account connected

The first conversation is free, about 25 minutes. We reply from 8:00 a.m. to 8:00 p.m. Venezuela time (GMT-4).

Initial build plus a monthly fee. A written proposal before you pay anything.

What do you sell?

Tap your industry

  1. Its demo, with sample data (in Spanish).
  2. What stage it is really at.
  3. Your WhatsApp message, with your industry already in it.

Simulation · fictitious data

How an order flows into your inventory system and till

One example from start to finish, at a business in Venezuela: a pair of black sandals, size 38, ordered on Instagram.

  1. The message arrives

    “Do you have the black sandals in a 38?” The system checks the stock, and the AI Node or your team replies.

    Node: tested with simulators · no real account connected

  2. It’s put on hold and deducted

    The customer says “yes”: order P-0042 goes on hold and stock drops from 3 to 2.

  3. Paid in bolívares or dollars

    US$24.00, or its equivalent in bolívares at the day’s BCV rate (the Central Bank of Venezuela’s), locked in for that payment. Split payments if needed.

    Pago Móvil · to verify

  4. A person confirms the payment

    The customer sends reference 004512 and the system doesn’t take it at face value: you or your team check it, and the order is released.

    A person confirms Automatic Pago Móvil verification: not available today

See this full order in the footwear demo (in Spanish)

Industries

A custom system for your industry: find yours

Each label says what stage it is really at. Out of respect for our clients, we don’t show their data. The details come from what we built in Venezuela; in your country, payments, currency and taxes are adapted.

Modules built
They already exist and are tested in our systems; they’re adapted to your business.
Parts ready
Parts that already exist in other systems of ours; we design the rest with you.
Node prototype
There’s a Node prototype for that industry, with hand-written sample data and no real channels; the system is designed with you.
Built to fit
Designed with you from scratch. We don’t have a client in this industry yet and we don’t take it for granted.

34 industries

See all 34 industries

Retail

Food and hospitality

Health and wellness

Professional and technical services

Transport, logistics and automotive

Agriculture, industry and construction

Import and distribution

Education, events and lodging

Industry not listed? That’s fine, we build to fit: tell us how you sell and get paid.

Describe my business

What we build

Point of sale, inventory, payments and online store. Start with what hurts most.

If you’ve ever thought…

My software has a huge menu and I use three things.

What I need isn’t in there.

The system does part of it; the rest is Excel, a notebook and a chat with my partner.

Off-the-shelf software is great for getting started fast. If your business no longer looks like the average one, we build it to fit.

Till, inventory and reports

Till with split payments; stock by size, recipe or batch.

Batches with expiry dates and IMEI: designed with you

What’s included and what isn’t
  • Counter till with split payments, change and shift close (expected versus counted).
  • Inventory your way: today with sizes and colors, recipes, production batches and average cost. Batches with expiry dates, IMEI or other variants are designed with you, in stages.
  • Purchasing, accounts payable and receivable, with partial payments.
  • Expenses and month-end close, with estimated profit or loss and a traffic light (healthy, tight, loss).
  • Daily alerts: minimum stock, collections and payments coming due, and days of feed left. A daily list in Excel or CSV for your accountant.
  • Roles: in the new systems everyone sees what their job needs, and sensitive operations (prices, voids, inventory adjustments) are logged; the exact scope goes in the proposal.
  • Business rules (payment methods, discount caps, hours, zones, margins) that you change yourself from a screen.

Built in stages. Payroll records payments; it doesn’t calculate statutory deductions or severance. Reports are not tax books.

Payments in one currency or several

Split payments and change; in Venezuela, Pago Móvil and the BCV rate.

A person confirmsC2P and Binance Pay: designed and switched offIn your country, your payment methods: designed with you

See how you get paid

AI Node for Instagram and WhatsApp

Uses your prices and stock; anything else goes to a person.

Tested with simulators · no real account connected

See the Node

Online store, delivery and migration

Catalog without sold-out items, delivery by zone and data from Excel.

Migration tested only with test files

What’s included and what isn’t
  • Storefront with photos: sold-out items don’t show and exact stock is never published.
  • Cart, time-limited hold, payment and order tracking through a private link. No account needed.
  • Delivery by zone: each zone with its price, assigned rider and dispatch note.
  • Catalog files for Meta and TikTok (not yet tested against their readers). TikTok gets a catalog and a link, not messages.
  • Migration: you send us your Excel file or your list and we load it. The system first runs a simulation without writing anything, shows you errors and the reconciliation against the original, and only then applies it in batches that can be undone.

The storefront doesn’t take payments until you load your real payment details. Shipping through national carriers is recorded by hand; we don’t generate shipping labels. Migration starts with products and stock (customers, suppliers and balances come in the next stage); it has been built and tested only with test files and hasn’t been applied to real data yet. Before quoting, we check what your current system can export.

Everything opens in the browser and can be installed on your phone as a web app (not a native app), without going through an app store.

Tell us about your business on WhatsApp

AI Node

AI Node for your Instagram and WhatsApp. You stay in charge.

The system decides; the AI talks.

Prices, stock and payments are decided by your system; whatever it doesn’t know, it says so and hands over to a person.

Tested with simulators · no real account connectedBuilt for footwear and bakeries, in Spanish.

How it sounds

Situation 1 · Footwear, on Instagram

Customer

Hi, do you have the black sandals in a 38?

Node

Good afternoon. Yes, we still have the black ones in a 38. I’ll send you the photo. Which area would the delivery be to?

Customer

Downtown.

Node

Yes, downtown is one of our delivery zones. To confirm: black sandal, size 38, one pair, with delivery. I’ll give you the total in dollars and in bolívares at today’s BCV rate. Shall I hold them for you? Please reply “yes”.

Customer

Yes.

Node

Done, they’re on hold. You can pay by Pago Móvil with these details. Once you’ve paid, please send me the reference here.

Customer

Reference 004512.

Node

Noted. A person will verify the payment and confirm it in this chat. Your sandals stay on hold in the meantime.

What the system didChecked stock for size 38 in black · gave the total at today’s BCV rate · waited for a clear “yes” before holding · put the reference in the queue of payments to verify.

Situation 2 · Bakery, on WhatsApp (wholesale order)Designed behavior; the current prototype uses hand-written sample data.

Customer

Hi, could you have 40 ham rolls ready for Saturday? They’re for a café.

Node

Good afternoon, happy to help. I’ll set up an order for 40 ham rolls for Saturday, at the wholesale price and today’s rate. Someone from the team will review it before booking production and confirm in this chat. Will you pick it up, or would you prefer delivery?

Customer

I’ll pick it up.

Node

Perfect, pickup at the shop. It’s noted.

What the system didBuilt the order at the wholesale price · left it for review · no production is booked until a person confirms.

Situation 3 · Auto parts, on WhatsApp (when the Node doesn’t know)Designed behavior; the current prototype uses hand-written sample data.

Customer

I need the fuel pump for a 2010 Corolla.

Node

Hello. Let me check compatibility. For that model I have an aftermarket pump available. Could you confirm it’s the 1.8 engine?

Customer

Yes, 1.8. What about the original?

Node

I don’t have confirmed compatibility for the original in my database, and I don’t want to make it up. I’ll pass your question to a salesperson with the model and year so they can confirm it. In the meantime, shall I hold the aftermarket one for you?

Customer

Sure, hold it.

Node

Done. It’s on hold, and your question about the original has been noted for the salesperson.

What the system didChecked compatibility in its database · the original’s isn’t there and it didn’t make it up · passed the question to a salesperson · held the aftermarket part.

Simulations with sample data, translated from Spanish. They show how the Node is designed, not real conversations or connected channels. The Nodes address your business’s customers in a polite, formal register.

  • Doesn’t charge on its own: a person confirms
  • Replies, doesn’t initiate: no mass promotions
  • WhatsApp: 24-hour window
  • Meta charges for WhatsApp messages
  • Dedicated line: that number leaves the regular WhatsApp app
  • TikTok: no direct messages, only catalog and link
  • Instagram: professional account linked to Facebook
  • Web chat: designed with you
  • Conversations in English: designed with you
All limits and requirements

Channels

Instagram
Direct messages and comments: if someone comments “price?”, they get a private reply (under Meta’s current rules, up to 7 days later, with per-person and hourly caps). It requires a professional account linked to a Facebook Page; personal accounts are excluded.
WhatsApp
WhatsApp Business, with the same assistant. It needs a dedicated line and Meta must verify your business. It replies within 24 hours of the customer’s message; outside that window Meta only allows approved templates, which we don’t have yet. If you use a number that already has WhatsApp, you may lose its history when moving it.
Web
Chat on your website or storefront: designed with you. Today it exists as a demo per industry, not as a product ready to switch on.
TikTok
Catalog and link. TikTok doesn’t expose direct messages to external integrations: those messages are answered by hand.

Limits

  • It replies; it doesn’t initiate. It only writes to people who wrote to you first (on WhatsApp, within 24 hours). It isn’t for broadcasting promotions to your contact list.
  • It doesn’t charge on its own. It quotes, builds the order and asks for payment. Today a person does the confirmation, and it never says “payment confirmed” based on a typed reference. If your bank or Binance Pay enable automatic confirmation, that could change for those methods.
  • It needs the system on and online. It only replies while the system it runs on is working.
  • No appointment booking for now. There’s no scheduling module today. If your business works with appointments, we design it with you.
  • It doesn’t understand voice notes or images. It says so and hands over to a person, or asks for the reference in writing.
  • It doesn’t diagnose, prescribe or give legal or tax advice. Nor does it validate prescriptions or ID documents.
  • If a question goes beyond what it knows, it’s designed to say so and escalate.
  • It addresses your customers formally by default. Our working plan is to calibrate the tone with you, privately and with your approval, before opening it to the public.
  • It was built and tested in Spanish. Conversations in English, or in both languages, are designed and calibrated with you.
  • Costs that aren’t ours: Meta charges for WhatsApp messages at its rates; cloud AI charges per use; AI on your own computer needs a graphics card.
  • Third-party paperwork: WhatsApp requires a dedicated line (under Meta’s current rules, the Node’s number can’t remain active in the regular app) and verification of your business, which Meta controls. We give you a step-by-step guide on which documents to prepare and what to request.

The per-industry prototypes are different: their prices are written by hand. We also took the arithmetic away from the AI, because language models sometimes get sums wrong.

Our working plan with each business starts with a session where you tell us what you sell, how you talk and how far the Node should go.

I want a Node for my business

Payments · Venezuela

Payments in Venezuela: bolívares, dollars, Pago Móvil and the BCV rate

No order is marked as paid until a person verifies it. Pago Móvil is Venezuela’s instant mobile bank transfer; the BCV rate is the official exchange rate of the Central Bank of Venezuela.

Outside Venezuela, your payment methods, currency and taxes: designed with you

  1. Customer

    Pays from their bank

  2. Customer

    Sends the reference

  3. Your team

    A person verifies it

    A person confirms

  4. System

    The order is released

  • Pago Móvil

    Built A person confirms

    The system doesn’t query the bank.

  • Automatic Pago Móvil verification

    Not available today

    It depends on your bank.

  • C2P (bank debit)

    Designed and switched off

    Your bank’s merchant enrollment is still missing.

  • Binance Pay (USDT)

    Designed and switched off

    It requires a merchant account approved by Binance.

  • Zelle

    Manual, always

    Zelle has no connection for systems.

  • Cash, card terminal and transfer

    Recorded

    We don’t connect to your bank’s card terminal.

Split payments in the same sale, and change in the right currency. The day’s BCV rate is locked in for each payment.

Assisted matching: the system suggests, and you review and approve.

Receipts: Non-fiscal document

We don’t promise a payment is “automatic” if your bank hasn’t enabled it.

BCV rate, receipts and what we don’t do
Payment methods, how we handle them and their real status today
MethodHow we handle itStatus and what it depends on
Pago MóvilThe customer pays from their bank and sends the reference. A person verifies it in a queue of “payments to verify”. The same reference can’t pay for two orders.Built
Today verification is done by a person: the system doesn’t query the bank.
Automatic Pago Móvil verificationThe payment confirms itself, even in the middle of the night.Not available today
It depends on your bank: merchant enrollment, credentials and documentation. It can take months and doesn’t depend on us.
C2P (bank debit)The customer gives their bank, ID number and phone, types the one-time code their bank sends, and the payment is confirmed on the spot. The code is never stored.Designed and switched off
It still needs your bank’s enrollment and testing with its credentials and documentation. We don’t offer it as available today.
Binance Pay (USDT)The system generates the payment link and confirms the order when Binance sends its signed notice.Designed and switched off
It requires a merchant account approved by Binance.
ZelleThe method is recorded and a person verifies the reference.Manual verification
Zelle has no API: verification is always manual.
Cash, card terminal and transferRecorded at the till as part of a split payment.Recorded
We record the payment; we don’t connect to your bank’s card terminal.
Multi-currency and the day’s BCV rate
Your prices can be in dollars and charged in bolívares. One order can be paid with several methods, with change in the right currency. The rate is locked in for each payment: what was charged today doesn’t change tomorrow. If no rate has been entered, the system won’t charge in bolívares.
Where the rate comes from
We take it from services that publish it, not directly from the BCV website. If those sources fail, we use the last known rate and you can enter it by hand. In the corner-store system, where the business sets prices in bolívares, the system flags which products have fallen below your margin and what they should cost today; it can be added in other industries.

Assisted matching

You upload your bank statement (CSV or Excel). The system suggests which payments match by reference and amount. You review and approve them in bulk. It suggests; it never approves on its own. It’s a matching aid, not full bank reconciliation: that’s a stage that doesn’t exist today. We tested it with test files and fine-tune it with your real statement.

Receipts

When an order is confirmed, a dispatch note and a half-letter receipt are printed, with a copy for your business and the recipient’s signature. They say “non-fiscal document”. The tax invoice still comes from your fiscal printer or the method your country requires; the system stores its number with each sale. Printers and barcode scanners are tested at your premises.

What we don’t do

  • We don’t issue refunds: returning money is done outside the system.
  • We don’t take commissions on your money: any fees charged by your bank, Binance or Meta are theirs and separate.

Tell us how you get paid today

How we work

We talk, put it in writing and build it with you

In stages, with a deposit. Nothing is charged before the written proposal.

  1. We talk

    About 25 minutes, free, about your business.

  2. Written proposal

    Scope and price per stage, before you pay.

  3. First version

    Running with test data, to walk through together.

  4. Go-live

    We load your products, train your team and launch with you.

  5. Monthly maintenance

    Updates tested apart from your data; daily backups.

  • The timeline depends on the scope It isn’t installed in minutes.
  • We don’t promise zero downtime or 24-hour support The system depends on the power and internet where it runs; we recommend a UPS and an off-site copy.
  • License to use: you use the system in your business; Quantico Systems keeps the code; your data belongs to your business.
  • A small team in Caracas working remotely with businesses in any country: you talk directly to the person who builds it. Who’s behind it?
Your data, backups, accounts and each step in detail

Your data, your backups, your way out

  • Your data can be exported whenever you want: sales, customers, inventory and payments, in Excel or CSV.
  • Automatic daily backup of the database and photos, with a copy restored separately to check that it works. A backup on the same machine isn’t enough, so we agree with you on a copy outside it.
  • Everyone sees what their job needs. In the new systems, the server doesn’t send costs, margins or sensitive data to roles that don’t see them.
  • Who changed what, and when, is logged for sensitive operations: prices, voids, inventory adjustments. The exact scope of the log goes in the proposal.
  • Your accounts, in your name. Our intended method: the Facebook Page, the Instagram account, the phone line and the server are in your business’s name, and we work with delegated access you can revoke. We haven’t applied it with a client yet.
  • License to use, in writing. You use the system in your business and Quantico Systems keeps the code; your data belongs to your business. The proposal sets the scope and price of each stage, and what happens if you stop the maintenance. Nothing is paid before you’ve read it.

Each step in detail

  1. You tell us how you sell, get paid, buy and deliver. We look at your notebooks, your Excel files and your chats. We come out with a list of what hurts most, in order.
  2. In writing: what gets built now, what’s left for a second stage, how much the build costs and how much the monthly fee is. The build is paid with a deposit and in stages, as we deliver. If the scope changes, we talk about it before charging for it. The proposal also includes the system’s terms of use, support hours and third-party costs.
  3. We show you the system running with test data and you walk through it with your team. Before handing it over, we test complete flows (sell, charge, dispatch, void, receive) on a test database separate from the real one.
  4. We load your products and stock with the migration procedure, train your team and launch with you. If there’s an AI Node, our plan is to calibrate it privately with you before opening it to the public. The paperwork with Meta and your bank is done by your business, with our step-by-step guide.
  5. Updates tested apart from your data, with rollback if something goes wrong; daily backups with tested restores; minor adjustments. Exactly what it covers is written in your proposal. Real growth (a new stage, a new channel) is quoted separately.

What we don’t promise

Zero downtime, 24-hour support, or “your data will never be lost”. The system depends on the power and internet where it runs. That’s why we recommend a UPS and an off-site copy.

Off-the-shelf software or custom? Both work.

If your budget is a few dollars a month, off-the-shelf software suits you better, and we’ll tell you so.

It’s for you if…

  • You sell on Instagram or WhatsApp and want that to flow into your inventory.
  • You get paid in one currency or several and don’t accept a payment without verifying it.
  • You can invest in setting up the foundation properly and pay for maintenance.

It’s not for you if…

  • You want something installed today and working in minutes.
  • You can’t make an upfront investment right now.
  • You expect 24-hour support.
  • You want the system to issue tax invoices or replace your accountant.

A point for off-the-shelf: it starts faster and costs less upfront.

See the full comparison
Comparison between off-the-shelf software and a custom system
AspectOff-the-shelf softwareCustom system
What it includesUsually the same menu for every industry; if something’s missing, you adapt or buy an add-onWhat your business needs, in stages
Who sets it upUsually you: you load the inventory, create the users and learn from videosWe do: interview, setup, migration and training for your team
Where you sellUsually, mostly at the counterCounter, Instagram, WhatsApp, storefront and whatever delivery we agree on
PaymentsUsually, the method is recordedReferences verified by a person, and assisted matching of your payments against your bank statement. Automatic payment confirmation, if your bank enables it, is separate work.
Getting started A point for off-the-shelfFast: that’s its great strengthSlower: it depends on the scope; agreed in writing
Upfront cost A point for off-the-shelfUsually low, with a subscription that continues as long as you use itHigher: an initial build, then a monthly maintenance fee

Tell us about your business

Quote

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The quote form needs JavaScript to build the message. Without it, write to us directly and tell us about your business in your own words.

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What do you sell?

Step 1 of 5

How your message will look
Choose your industry and you’ll see your message here before WhatsApp opens.

You can edit it in WhatsApp before sending it.

The message is put together on your screen and isn’t sent until you tap “Send” in WhatsApp.

Prefer to write it yourself? Open WhatsApp directly

We only use what you write to answer your inquiry. We don’t store it or send it to any server: it stays on your screen until you send it on WhatsApp.

How your message will look
Choose your industry and you’ll see your message here before WhatsApp opens.

You can edit it in WhatsApp before sending it.

Frequently asked questions

Straight answers: price, timeline and your data

PriceHow much does it cost?

It isn’t a subscription of a few dollars a month. It’s an initial build, paid with a deposit and in stages as we deliver (anything that grows later, such as a new stage or channel, is quoted separately), followed by a monthly maintenance fee; the amount goes in the proposal. We don’t publish prices because each system is built for one business: after a free conversation of about 25 minutes, we send you a written proposal with the scope and price of each stage. The server, the domain and Meta’s messages are separate and in your business’s name; if we use cloud AI, its usage is too. If your budget is a few dollars a month, off-the-shelf software will serve you better and we’ll gladly tell you so.

TimelineHow long does it take?

The timeline depends on the scope and on each stage, and it’s written in the proposal. A custom system isn’t installed in minutes: it’s built in stages, starting with what hurts most, working, and then we add more. If you need something installed today, off-the-shelf software will serve you better and we’ll tell you so plainly. We don’t control what depends on third parties: Meta takes time to verify your business (we estimate 2 to 10 business days) and your bank can take months to enable automatic payments.

TechnologyI don’t know anything about technology. Will this complicate my life?

You don’t need to. You tell us how you work in your own words and with what you already use: the notebook, the Excel file, the chats. We build the system, train your team and launch with you. It opens on a phone or a computer and can be installed as a web app, without going through an app store. All we ask is one person from your business with a little time each week to review progress.

MigrationI already use another system or Excel. Can I move my data?

If what you have works for you, don’t change it. What usually gets left out is Instagram and WhatsApp, payments, delivery or the parallel Excel file: that’s where we can help. And if you ever want to move your data, it works like this: you send us your Excel file or your list and we load it. The system first runs a simulation without writing anything, shows you the errors and the reconciliation against the original, and only then applies it in batches that can be undone. We start with products and stock; customers, suppliers and balances come in the next stage. That procedure has been built and tested only with test files; we haven’t applied it to real data yet, so we fine-tune it with your files. Before quoting, we check with you what your current system can export.

Ask whether you can migrate my data

TeamWho is behind Quantico Systems?

We’re a small team in Caracas, Venezuela, and we work remotely with businesses in any country. You talk directly to the person who designs and builds your system, not to an inbox. We take on a few businesses at a time so we can serve them well, and nothing is charged before there’s a written proposal. We answer on WhatsApp from 8:00 a.m. to 8:00 p.m. Venezuela time (GMT-4), in order of arrival. Later on we’ll add an AI assistant to reply outside those hours; today there is no 24-hour support.

DataWho owns my data and the system?

Your data belongs to your business: sales, customers, inventory and payments can be exported to Excel or CSV whenever you want. The system is used under a license to use: you use it in your business and Quantico Systems keeps the code. What happens to the system if you ever stop the maintenance is set out in writing in the proposal, before you pay anything.

SupportWhat happens if something fails?

Something will fail at some point, in any system. That’s why updates are tested apart from your data and, if something goes wrong, we roll back to the previous version; backups are daily and we test that they can be restored. Since a backup on the same machine isn’t enough, we agree with you on a copy outside it. The monthly maintenance covers this; response times by type of issue are written in the proposal. We don’t offer 24-hour support.

InvoicingDo you issue invoices? Does it replace my tax invoicing?

No. Our receipts say “non-fiscal document”. The invoice still comes from your fiscal printer or whatever method you already use in your country, and the system stores its number with each sale. We don’t replace your accountant either: we leave daily lists and reports in Excel or CSV for them to work with.

PaymentsWhich currencies can my customers pay in? And how do I pay you?

In Venezuela, which is what it’s built for today: your prices can be in dollars and charged in bolívares at the day’s BCV rate, with split payments and change in the right currency. The rate is locked in for each payment. If no rate has been entered, the system won’t charge in bolívares. In another country, the currency, payment methods and taxes are adapted and designed with you. As for what you pay us, the payment methods for the build and the monthly fee are agreed in writing in the proposal.

AIDoes the AI Node replace my staff?

No. The Node is meant to handle the repetitive questions (do you have my size?, what’s the price today?, what do I need to pay?) and leave the important things to your people: confirming payments, approving discounts, handling complaints and closing large sales. If the customer asks to talk to a person, there’s a complaint or a limit is exceeded, the Node hands over to someone on your team. And the design aims for the system, not the AI, to decide prices, stock and payments.

Social mediaWhat do I need to have a Node on Instagram or WhatsApp?

For Instagram, a professional account linked to a Facebook Page. For WhatsApp, a dedicated line: under Meta’s current rules, the number the Node uses can’t remain active in the regular WhatsApp app, and Meta verifies your business with documents, a process they control. Meta charges for WhatsApp messages at its rates. TikTok doesn’t allow direct messages to external integrations, so there it’s catalog and link only. Today the Node is built and tested with simulators; we haven’t connected it to a client’s real account yet.

ConnectivityDoes it work during power cuts or without internet?

It depends on how we set it up, and we tell you before quoting. The system needs power and internet wherever it runs: on a cloud server, your till needs internet; on a computer at your premises, it’s designed so tablets keep selling over the local network if the internet goes down, although the assistant and remote access pause. A UPS helps. Selling offline and uploading the sales when the connection returns already works in one of our systems; if you need it, it can be adapted to yours. We don’t promise zero downtime.

Contact

Tell us about your business. If we can build it, we’ll tell you. If we can’t, we’ll tell you that too.

  1. You message us on WhatsApp
  2. A call of about 25 minutes
  3. A written proposal, with scope and price per stage

Have on hand how you track your sales today: the notebook, the Excel file or the system you use.

Free and with no commitment. WhatsApp opens with the message already written; you decide whether to send it.

Tell us about your business on WhatsApp